Hectre. Supporting your success.
Exceptional
Global Support
Not only is our tech award-winning, but with teams across the US, South America and Australasia, our support is industry leading as well.
Supporting Your Success
Whether you’re a new Hectre customer, a customer that’s been with us for years, or a business that’s looking to make the switch to Hectre, our friendly team is here to help.
Hectre Customer Support
A large part of Hectre’s success comes from our dedication to customer service. We are passionate about helping our customers gain the absolute best from our technology.
Phone Support
Hectre customers receive the phone number of their Customer Success Specialist. Help and advice from a real person!
Anytime Assistance
Hectre’s online knowledge base comes complete with “how to” videos ensuring you’ve got access to help at anytime, day or night.
Bilingual Support
English or Spanish, we’ve got your teams covered with friendly bilingual customer and sales support. Atención al cliente.
Hectre Sales Support
Orchard Management, Early Fruit Sizing or both? From advice on what Hectre modules are right for your business, new account set-up, onboarding and training, right through to best practice guidance, as your tech partner we are focused on ensuring you get the most value from the Hectre app.
Sales Support
Hectre’s friendly reps will help you identify which Hectre modules are right for your business.
Equipment Advice
Unsure what equipment you may require to get started with Hectre? We can help with that too.
Responsive
With a friendly and responsive global support team, you’re in good hands with Hectre.
