Hectre CS shows app functionality to pickers
two people walking in orchard
Hectre customer training

Supporting your success

A large part of Hectre’s success comes from our dedication to customer service. We are passionate about helping our customers gain the absolute best from our technology.

 

With a friendly and responsive global support team, you’re in good hands with Hectre.

Exceptional Global Support

Not only is our tech award-winning, but with teams across the US, South America and Australasia, our support is industry leading as well.

Hectre CS with customers in an orchard

Phone support

Hectre customers receive the phone number of their Customer Success Specialist. Help and advice from a real person!

Anytime assistance

Hectre’s online knowledge base comes complete with “how to” videos ensuring you’ve got access to help at anytime, day or night.

Bilingual Support

English or Spanish, we’ve got your teams covered with friendly bilingual customer and sales support. Atención al cliente.

Responsive

With a friendly and responsive global support team, you’re in good hands with Hectre.